/* =====================================================
   TICKET WICKET CHATBOT v6 — ALL ISSUES FIXED
   1. User text white on white BUG fixed
   2. Quick buttons proper padding & pill design
   3. Clean isolated CSS, no WordPress conflicts
   ===================================================== */

/* ── NUCLEAR RESET for the wrapper only ── */
#twcWrap {
    all: initial !important;
    display: block !important;
    position: fixed !important;
    z-index: 2147483640 !important;
    bottom: 0 !important;
    right: 0 !important;
    pointer-events: none !important;
}

/* Re-enable pointer events for interactive children */
#twcBtn,
#twcBox {
    pointer-events: all !important;
}

/* Font + box-sizing reset for all children */
#twcWrap *,
#twcWrap *::before,
#twcWrap *::after {
    box-sizing: border-box !important;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif !important;
    letter-spacing: normal !important;
    word-spacing: normal !important;
    text-transform: none !important;
    font-variant: normal !important;
    -webkit-font-smoothing: antialiased !important;
}

/* ── LAUNCHER BUTTON ── */
#twcBtn {
    position: fixed !important;
    bottom: 24px !important;
    right: 24px !important;
    width: 62px !important;
    height: 62px !important;
    border-radius: 50% !important;
    background: #EB6130 !important;
    border: none !important;
    cursor: pointer !important;
    z-index: 2147483646 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    box-shadow: 0 4px 20px rgba(235,97,48,.5) !important;
    transition: transform .2s ease, box-shadow .2s ease !important;
    padding: 0 !important;
    margin: 0 !important;
    overflow: hidden !important;
    outline: none !important;
}
#twcBtn.twc-left { right: auto !important; left: 24px !important; }
#twcBtn:hover { transform: scale(1.08) !important; box-shadow: 0 6px 28px rgba(235,97,48,.6) !important; }

#twcBtn .twc-btn-inner {
    width: 46px !important;
    height: 46px !important;
    border-radius: 50% !important;
    background: #ffffff !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    overflow: hidden !important;
    padding: 5px !important;
    flex-shrink: 0 !important;
}
#twcBtn .twc-btn-inner img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    display: block !important;
}
#twcDot {
    position: absolute !important;
    top: 1px !important;
    right: 1px !important;
    width: 14px !important;
    height: 14px !important;
    background: #2482C2 !important;
    border-radius: 50% !important;
    border: 2.5px solid #ffffff !important;
    display: block !important;
    animation: twcPop 2s infinite !important;
}
@keyframes twcPop { 0%,100%{transform:scale(1);} 50%{transform:scale(1.3);} }

/* ── CHAT WINDOW ── */
#twcBox {
    position: fixed !important;
    bottom: 98px !important;
    right: 18px !important;
    width: 360px !important;
    max-height: 575px !important;
    background: #ffffff !important;
    border-radius: 20px !important;
    border: 1px solid #e0e7ef !important;
    box-shadow: 0 20px 60px rgba(0,0,0,.16), 0 2px 8px rgba(0,0,0,.06) !important;
    display: none !important;
    flex-direction: column !important;
    z-index: 2147483647 !important;
    overflow: hidden !important;
    opacity: 0 !important;
    transform: translateY(16px) scale(.97) !important;
    transition: transform .28s cubic-bezier(.34,1.4,.64,1), opacity .22s ease !important;
    margin: 0 !important;
    padding: 0 !important;
}
#twcBox.twc-left { right: auto !important; left: 18px !important; }
#twcBox.twc-open {
    display: flex !important;
    opacity: 1 !important;
    transform: translateY(0) scale(1) !important;
}

/* ── HEADER ── */
#twcHead {
    background: linear-gradient(135deg, #1a6fa8, #2482C2) !important;
    padding: 12px 14px !important;
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    flex-shrink: 0 !important;
    overflow: hidden !important;
    position: relative !important;
    min-height: 66px !important;
}
#twcHead::after {
    content: '' !important;
    position: absolute !important;
    top: -40px !important;
    right: -20px !important;
    width: 120px !important;
    height: 120px !important;
    border-radius: 50% !important;
    background: radial-gradient(circle,rgba(235,97,48,.22),transparent 70%) !important;
    pointer-events: none !important;
    display: block !important;
}

#twcHdLogo {
    width: 42px !important;
    height: 42px !important;
    border-radius: 11px !important;
    background: #ffffff !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    overflow: hidden !important;
    padding: 4px !important;
    box-shadow: 0 2px 8px rgba(0,0,0,.18) !important;
    flex-shrink: 0 !important;
    z-index: 1 !important;
    position: relative !important;
    margin: 0 !important;
}
#twcHdLogo img {
    width: 100% !important;
    height: 100% !important;
    object-fit: contain !important;
    display: block !important;
}

#twcHdInfo {
    flex: 1 !important;
    min-width: 0 !important;
    z-index: 1 !important;
    position: relative !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 3px !important;
    margin: 0 !important;
    padding: 0 !important;
}
#twcHdName {
    font-size: 13.5px !important;
    font-weight: 700 !important;
    color: #ffffff !important;
    display: block !important;
    white-space: nowrap !important;
    overflow: hidden !important;
    text-overflow: ellipsis !important;
    line-height: 1.2 !important;
    margin: 0 !important;
    padding: 0 !important;
}
#twcHdSub {
    display: flex !important;
    align-items: center !important;
    gap: 5px !important;
    margin: 0 !important;
    padding: 0 !important;
}
.twc-hd-dot {
    width: 7px !important;
    height: 7px !important;
    border-radius: 50% !important;
    background: #4ade80 !important;
    box-shadow: 0 0 6px rgba(74,222,128,.8) !important;
    display: inline-block !important;
    flex-shrink: 0 !important;
    margin: 0 !important;
    padding: 0 !important;
}
.twc-hd-sub-text {
    font-size: 10.5px !important;
    color: rgba(255,255,255,.85) !important;
    white-space: nowrap !important;
    display: inline !important;
    line-height: 1 !important;
    margin: 0 !important;
    padding: 0 !important;
}

#twcHdBtns {
    display: flex !important;
    gap: 6px !important;
    align-items: center !important;
    flex-shrink: 0 !important;
    z-index: 1 !important;
    position: relative !important;
    margin: 0 !important;
    padding: 0 !important;
}

#twcWaHdBtn {
    background: rgba(255,255,255,.18) !important;
    border: 1px solid rgba(255,255,255,.35) !important;
    color: #ffffff !important;
    border-radius: 16px !important;
    padding: 6px 11px !important;
    font-size: 11px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    display: flex !important;
    align-items: center !important;
    gap: 5px !important;
    white-space: nowrap !important;
    height: 30px !important;
    margin: 0 !important;
    outline: none !important;
    transition: background .18s !important;
}
#twcWaHdBtn:hover { background: rgba(255,255,255,.3) !important; }

#twcXBtn {
    background: rgba(255,255,255,.15) !important;
    border: 1px solid rgba(255,255,255,.3) !important;
    color: #ffffff !important;
    width: 30px !important;
    height: 30px !important;
    border-radius: 50% !important;
    cursor: pointer !important;
    font-size: 17px !important;
    line-height: 1 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin: 0 !important;
    padding: 0 !important;
    outline: none !important;
    transition: background .18s !important;
    flex-shrink: 0 !important;
}
#twcXBtn:hover { background: rgba(255,255,255,.28) !important; }

/* ── MESSAGES AREA ── */
#twcMsgs {
    flex: 1 !important;
    overflow-y: auto !important;
    padding: 14px 12px !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
    min-height: 0 !important;
    background: #f5f7fa !important;
    margin: 0 !important;
    scrollbar-width: thin !important;
    scrollbar-color: #d1d9e6 transparent !important;
}
#twcMsgs::-webkit-scrollbar { width: 3px; }
#twcMsgs::-webkit-scrollbar-thumb { background: #d1d9e6; border-radius: 99px; }

/* ── BOT BUBBLE ── */
.twc-bot {
    align-self: flex-start !important;
    max-width: 88% !important;
    background: #ffffff !important;
    border: 1px solid #e5eaf2 !important;
    border-radius: 16px 16px 16px 4px !important;
    padding: 11px 14px !important;
    color: #1a2332 !important;            /* ← dark text, always visible */
    font-size: 13px !important;
    line-height: 1.65 !important;
    box-shadow: 0 1px 4px rgba(0,0,0,.06) !important;
    animation: twcSlide .25s ease !important;
    margin: 0 !important;
}

/* ── USER BUBBLE — THE FIX ── */
/* Problem was: theme CSS set color:inherit or color:#fff on inputs/etc
   which leaked into .twc-user. Explicit color on EVERY text-bearing element. */
.twc-user {
    align-self: flex-end !important;
    max-width: 80% !important;
    background: #EB6130 !important;
    border-radius: 16px 16px 4px 16px !important;
    padding: 11px 14px !important;
    color: #ffffff !important;            /* ← white text on orange */
    font-size: 13px !important;
    line-height: 1.65 !important;
    box-shadow: 0 2px 12px rgba(235,97,48,.32) !important;
    animation: twcSlide .25s ease !important;
    margin: 0 !important;
    word-break: break-word !important;
}
/* Force all text inside user bubble to stay white */
.twc-user,
.twc-user span,
.twc-user p,
.twc-user strong,
.twc-user em,
.twc-user a {
    color: #ffffff !important;
}

@keyframes twcSlide { from{transform:translateY(8px);opacity:0;} to{transform:none;opacity:1;} }

/* ── TYPING INDICATOR ── */
.twc-typing {
    align-self: flex-start !important;
    background: #ffffff !important;
    border: 1px solid #e5eaf2 !important;
    border-radius: 16px 16px 16px 4px !important;
    padding: 13px 16px !important;
    box-shadow: 0 1px 4px rgba(0,0,0,.06) !important;
    margin: 0 !important;
}
.twc-typing-dots {
    display: flex !important;
    gap: 5px !important;
    align-items: center !important;
}
.twc-typing-dots span {
    width: 7px !important;
    height: 7px !important;
    border-radius: 50% !important;
    background: #2482C2 !important;
    opacity: .4 !important;
    display: inline-block !important;
    margin: 0 !important;
    padding: 0 !important;
    animation: twcBop 1.3s infinite ease-in-out !important;
}
.twc-typing-dots span:nth-child(2) { animation-delay: .16s !important; }
.twc-typing-dots span:nth-child(3) { animation-delay: .32s !important; }
@keyframes twcBop {
    0%,60%,100% { transform:translateY(0); opacity:.4; }
    30%          { transform:translateY(-7px); opacity:1; }
}

/* ── INFO CARD INSIDE BOT BUBBLE ── */
.twc-card {
    background: #f0f7ff !important;
    border: 1px solid #c3daf7 !important;
    border-radius: 10px !important;
    padding: 10px 12px !important;
    margin-top: 9px !important;
    margin-bottom: 0 !important;
    display: block !important;
}
.twc-card-lbl {
    font-size: 10px !important;
    font-weight: 700 !important;
    color: #2482C2 !important;
    text-transform: uppercase !important;
    letter-spacing: .5px !important;
    margin: 0 0 5px 0 !important;
    padding: 0 !important;
    display: block !important;
}
.twc-card p {
    font-size: 12px !important;
    color: #374151 !important;
    line-height: 1.6 !important;
    margin: 0 !important;
    padding: 0 !important;
    display: block !important;
}

/* ── PILLS (inside bot bubbles) ── */
.twc-pill {
    display: inline-flex !important;
    align-items: center !important;
    border-radius: 12px !important;
    padding: 3px 9px !important;
    font-size: 11px !important;
    font-weight: 600 !important;
    margin: 2px 3px 2px 0 !important;
    line-height: 1.3 !important;
}
.twc-p-blue   { background:#dbeafe!important; color:#1d4ed8!important; border:1px solid #bfdbfe!important; }
.twc-p-green  { background:#dcfce7!important; color:#15803d!important; border:1px solid #bbf7d0!important; }
.twc-p-orange { background:#ffedd5!important; color:#c2410c!important; border:1px solid #fed7aa!important; }

/* ── QUICK TOPICS LABEL ── */
.twc-qs-label {
    font-size: 10.5px !important;
    font-weight: 600 !important;
    color: #9baab8 !important;
    text-transform: uppercase !important;
    letter-spacing: .6px !important;
    display: block !important;
    margin: 6px 0 8px 2px !important;
    padding: 0 !important;
}

/* ── QUICK REPLY BUTTONS — THE MAIN FIX ── */
.twc-qs {
    display: flex !important;
    flex-wrap: wrap !important;
    gap: 7px !important;
    margin: 0 !important;
    padding: 0 !important;
    list-style: none !important;
    align-items: flex-start !important;
}

.twc-q {
    /* Reset everything first */
    all: unset !important;
    box-sizing: border-box !important;
    /* Now set exactly what we want */
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 5px !important;
    background: #ffffff !important;
    border: 1.5px solid #d1dce8 !important;
    border-radius: 20px !important;
    /* ↓ THE KEY FIX: generous padding so text isn't clipped */
    padding: 7px 14px !important;
    color: #374151 !important;
    font-size: 12.5px !important;
    font-weight: 500 !important;
    cursor: pointer !important;
    white-space: nowrap !important;
    line-height: 1 !important;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif !important;
    letter-spacing: normal !important;
    text-transform: none !important;
    box-shadow: 0 1px 3px rgba(0,0,0,.07) !important;
    transition: border-color .15s, background .15s, color .15s, box-shadow .15s !important;
    /* Ensure min height so short text buttons look consistent */
    min-height: 34px !important;
}
.twc-q:hover {
    border-color: #2482C2 !important;
    color: #1a6fa8 !important;
    background: #eef6ff !important;
    box-shadow: 0 2px 8px rgba(36,130,194,.15) !important;
}
.twc-q:active { transform: scale(.95) !important; }

/* Orange accent — Talk to Agent, Book Now */
.twc-q.twc-qo {
    background: #fff8f5 !important;
    border-color: #EB6130 !important;
    color: #EB6130 !important;
    font-weight: 600 !important;
}
.twc-q.twc-qo:hover {
    background: #ffedd5 !important;
    box-shadow: 0 2px 8px rgba(235,97,48,.2) !important;
}

/* Blue filled */
.twc-q.twc-qb {
    background: #2482C2 !important;
    border-color: #2482C2 !important;
    color: #ffffff !important;
    font-weight: 600 !important;
}
.twc-q.twc-qb:hover { background: #1a6fa8 !important; border-color: #1a6fa8 !important; }

/* ── INPUT AREA ── */
#twcInputArea {
    padding: 10px 12px 13px !important;
    border-top: 1px solid #e8ecf2 !important;
    background: #ffffff !important;
    flex-shrink: 0 !important;
    margin: 0 !important;
    display: block !important;
}
#twcInputRow {
    display: flex !important;
    gap: 8px !important;
    align-items: center !important;
    margin: 0 !important;
    padding: 0 !important;
}
#twcInp {
    /* full reset then rebuild */
    all: unset !important;
    box-sizing: border-box !important;
    flex: 1 !important;
    min-width: 0 !important;
    background: #f3f5f8 !important;
    border: 1.5px solid #e2e6ed !important;
    border-radius: 22px !important;
    padding: 0 16px !important;
    height: 40px !important;
    font-size: 13px !important;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif !important;
    color: #1a2332 !important;            /* ← explicit dark color */
    display: block !important;
    width: 100% !important;
    transition: border-color .18s, background .18s !important;
    cursor: text !important;
    caret-color: #EB6130 !important;
}
#twcInp::placeholder {
    color: #9ca3af !important;
    opacity: 1 !important;
}
#twcInp:focus {
    border-color: #2482C2 !important;
    background: #ffffff !important;
    color: #1a2332 !important;
    outline: none !important;
    box-shadow: 0 0 0 3px rgba(36,130,194,.1) !important;
}

/* Send button — perfect circle always */
#twcSendBtn {
    all: unset !important;
    box-sizing: border-box !important;
    width: 40px !important;
    height: 40px !important;
    border-radius: 50% !important;
    background: #EB6130 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    flex-shrink: 0 !important;
    cursor: pointer !important;
    box-shadow: 0 3px 12px rgba(235,97,48,.38) !important;
    transition: transform .15s, background .15s !important;
    overflow: hidden !important;
}
#twcSendBtn:hover  { transform: scale(1.08) !important; background: #d4521f !important; }
#twcSendBtn:active { transform: scale(.94) !important; }
#twcSendBtn svg {
    display: block !important;
    width: 16px !important;
    height: 16px !important;
    fill: #ffffff !important;
    flex-shrink: 0 !important;
}

#twcFooter {
    display: block !important;
    text-align: center !important;
    margin: 7px 0 0 0 !important;
    padding: 0 !important;
    font-size: 10px !important;
    color: #b0bac6 !important;
    line-height: 1 !important;
}

/* ── WHATSAPP MODAL ── */
#twcWaModal {
    position: absolute !important;
    inset: 0 !important;
    top: 0 !important; left: 0 !important; right: 0 !important; bottom: 0 !important;
    background: rgba(10,20,35,.54) !important;
    z-index: 300 !important;
    display: none !important;
    align-items: center !important;
    justify-content: center !important;
    border-radius: 20px !important;
    margin: 0 !important;
    padding: 0 !important;
}
#twcWaModal.twc-open { display: flex !important; }

#twcWaCard {
    background: #ffffff !important;
    border-radius: 18px !important;
    padding: 26px 22px !important;
    max-width: 286px !important;
    width: 90% !important;
    text-align: center !important;
    box-shadow: 0 24px 64px rgba(0,0,0,.22) !important;
    animation: twcSlide .28s cubic-bezier(.34,1.4,.64,1) !important;
    display: block !important;
    margin: 0 !important;
}
.twc-wa-icon {
    width: 56px !important;
    height: 56px !important;
    border-radius: 16px !important;
    background: #dcfce7 !important;
    border: 1.5px solid #bbf7d0 !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    margin: 0 auto 13px !important;
}
.twc-wa-num {
    font-size: 20px !important;
    font-weight: 700 !important;
    color: #EB6130 !important;
    display: block !important;
    margin: 0 0 4px 0 !important;
    padding: 0 !important;
    line-height: 1.2 !important;
}
#twcWaCard h4 {
    font-size: 16px !important;
    font-weight: 700 !important;
    color: #1a2332 !important;
    display: block !important;
    margin: 0 0 4px 0 !important;
    padding: 0 !important;
    line-height: 1.3 !important;
}
#twcWaCard p {
    font-size: 12px !important;
    color: #6b7280 !important;
    line-height: 1.6 !important;
    display: block !important;
    margin: 0 0 18px 0 !important;
    padding: 0 !important;
}
#twcWaGo {
    all: unset !important;
    box-sizing: border-box !important;
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    width: 100% !important;
    background: #25D366 !important;
    color: #ffffff !important;
    border-radius: 12px !important;
    padding: 13px !important;
    font-size: 14px !important;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    margin: 0 0 10px 0 !important;
    box-shadow: 0 4px 14px rgba(37,211,102,.3) !important;
    height: 46px !important;
    transition: background .15s !important;
}
#twcWaGo:hover { background: #1db954 !important; }

#twcWaCancel {
    all: unset !important;
    box-sizing: border-box !important;
    color: #9ca3af !important;
    font-size: 12px !important;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif !important;
    cursor: pointer !important;
    display: inline-block !important;
    padding: 4px 8px !important;
    margin: 0 !important;
}
#twcWaCancel:hover { color: #6b7280 !important; }

/* ── MOBILE ── */
@media (max-width: 420px) {
    #twcBox {
        width: calc(100vw - 14px) !important;
        right: 7px !important;
        bottom: 88px !important;
        max-height: calc(100dvh - 106px) !important;
        border-radius: 16px !important;
    }
    #twcBox.twc-left { left: 7px !important; }
    #twcBtn { right: 16px !important; bottom: 20px !important; }
    #twcBtn.twc-left { left: 16px !important; right: auto !important; }
}